16 Oct
Telemarketing, sales calls, business development

5 Top Telemarketing Tips

Here are Liz's top tips on making that perfect call:

1) Be positive on calls- smile and always stay polite and friendly.

2) Don't work from a script- stay flexible on your approach to people- it is a conversation and needs to go both ways!

3) Call when you feel most energetic and lively- people can hear your energy in your voice and will be more engaged.

4) Be human- react accordingly when people give you information and don't be afraid to make a joke of a situation which is funny.

5) Be honest and don't try and cover up your reasons for calling- people appreciate an open approach far more. 

Liz also offers bespoke training courses, if you or your team lack confidence or motivation, contact Liz.